Keep in mind not all printers are supported.
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By connecting a supported thermal printer, you are able to print the order confirmation after the order has been accepted in the order taking app.
Depending on the model, the thermal printer is connected to the order taking device by LAN or Bluetooth. Since the LAN connection method is the most reliable, we strongly suggest you buy a LAN printer if you wish to auto-print order information.
What printers you should use
Please find below a list of recommended printers for easy installation and optimal connectivity:
- EPSON TM-T20II Ethernet Plus POS Receipt Printer
- EPSON TM-T20III (012): ETHERNET, PS, BLK, EU
- EPSON TM-T70II - model: Ethernet, WiFi
- EPSON TM-T82II - Ethernet
- EPSON TM-T82III Ethernet
- Star TSP143IIILAN
- STAR TSP650II - Part number TSP654IIE3-24
- STAR MCP31 - Part number mCP31L
Connecting the printer to the order taking app
Here is a short steps of how the printer can be connected to the order taking app:
1 https://prnt.sc/p37lSCTBWk1G
2. https://prnt.sc/BYQolPn-MEUR
3. https://prnt.sc/41-sKHMruVw_
How will the tickets look
Once the printer is connected to the order taking app successfully, the tickets will be printed like this: https://prnt.sc/wvJSnOIsOEZN
Customizing the tickets
Go to Other -> Printing -> Templates and click on Edit icon on the right: https://prnt.sc/RRUBHHkRvJuc
Just click on the right arrow in each field and customize it:https://prnt.sc/fw18sioTlOOC